Transformación digital en la gestión académica universitaria: un caso de estudio en el Distrito Metropolitano de Quito

Ivana Nicole Larraga Ponce; Damaris Annabel Lema Caza; Giovanny Patricio  Campoverde Montufar

doi:10.55867/qual31.06

Authors

Ivana Nicole Larraga Ponce Universidad Iberoamericana del Ecuador - UNIB.E
Damaris Annabel Lema Caza Universidad Iberoamericana del Ecuador - UNIB.E
Giovanny Patricio Campoverde Montufar Universidad Iberoamericana del Ecuador - UNIB.E

DOI:

https://doi.org/10.55867/qual31.06

Keywords:

digital transformation, academic management, higher education institution, technology project management, administrative processes, educational administration

Abstract

This study analyzes the perception of academic authorities regarding digital transformation in the academic management processes of a private university in the Metropolitan District of Quito. The research was conducted under a quantitative approach, with a non-experimental, cross-sectional and field design. The data collection was carried out through a structured survey of 20 questions in a five-point Likert scale applied to the Academic Vice Rectorate, Academic Direction, Faculty Deanships and Career Directions. This survey was validated by three experts: an academic authority, an administrative-academic authority linked to the Department of Information and Communication Technologies and, finally, a teacher specialized in Research Methodology. The results show limited automation and digitalization of processes, manual academic management, lack of continuous technical support and weak digital integration between teacher and student. It is concluded that there is progress in the access to digital platforms and the institutional digital culture, but digitalization is still uneven in procedures, pedagogical interaction and management, limiting the efficiency of the University. It is recommended to perform a comprehensive technical evaluation of the current system and, if necessary, consider a new academic project with a structured methodology.

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