Technological management and organizational climate: proposal for a strategic plan for the integrated schools of the CRP

Abstract

The main purpose of this study was to propose a strategic plan based on technological management to improve the organizational climate of the administrative staff of the UEA Nicolás Curiel Coutinho. To achieve this purpose, the contributions of Solleiro and Castaño (2006) and Eslava (2014) respectively were considered. The methodology of this study was framed in a descriptive research with a non-experimental field design, leading to a positivist paradigm with a quantitative approach. The population conformed by fifteen (15) people belonging to the administrative staff of the UEA NCC. A questionnaire-type survey was applied with thirty-two (32) items, its validation was carried out through the judgment of experts, who evaluated each of them, considering relevance, relevance and clarity. Reliability was determined with Cronbach's Alpha coefficient, which showed a Very High level of reliability. From the results, it was concluded that the processes managed in the institution are automated, however, they present certain inconsistencies; Therefore, there is a need to design strategies focused on the incorporation of technological tools for better performance and streamlining of their processes, in addition to promoting a better organizational climate that prepares them to face situations that put their permanence in the institution at risk. , allows you to provide timely responses from any environment and be aligned with the strategic objectives of the organization.